WordPress Support Services
Complete Support Packages for Your Email, Hosting, and Website.
At Josiesque Designs, we’re more than just an Austin web design and digital marketing company.
With our dedicated support team, we provide website maintenance, optimization, and security services as well as website hosting, email, and much more!
Choose a support package that best fits your business needs.
With our amazing support and dedicated customer care on your side, you'll have peace of mind.
All Support Packages Include
Superior Website Hosting
Our clients are hosted on dedicated servers that are continuously monitored, updated, and maintained by our staff.
Discounts
Our packages include discounts for things like having multiple websites and for website services including web development and SEO.
Dedicated Support Team
Our support team is only an email or phone call away to help you with your website or email.
Routine Website Backups
Revert your website to a previously saved version whenever needed.
Security Updates
WordPress and the plugins you use are constantly receiving updates to improve performance and fix security issues. Our team handles the updates keeping your website up to date and secure.
Package Customization
Don’t see the service that you need in our packages? Need more Support time? Not a problem. Our team will work with you to create a custom package that fits your company’s specific needs.
Yes, we offer a 10% & 15% discount for each additional site depending on the support plan you are on.
There are thousands of hosting companies out there, some better than others. We find it’s extremely invaluable for your hosting company to be the same company that takes care of your website needs. This allows us to have immediate access to solving any issues and to provide optimal support for our clients.
No, we do not have contracts for support because we understand that businesses are constantly evolving. We want to support our clients on their path to success without locking them into a contract.
Absolutely, you can upgrade or downgrade your account at any time. If you want to make a change to your account please contact support and we will update your account accordingly.
We understand how important it is to have a well-functioning website for your business and that’s why all support packages provide free malware cleanup as well as free website hack clean up.
Yes, WooCommerce is awesome!
Once you have an account with us we will create a login for you so that you can contact support directly through our Support Dashboard. You can also contact support via email at [email protected].com or by phone at 512-295-6816. However, the most expedient way to contact support would be through your support dashboard.
Absolutely, we love to build new websites for clients. Read more about our website design services, and check out our most recent work.
Website support time includes technical support on:
- guiding you on how to make changes to your website
- adding/changing content
- adding/changing out images
- creating new pages/posts
- CSS modifications
- custom support videos
Website support time does not include custom development, (PHP, plugins, themes, etc), updating custom code, graphic design or building out a new website or subdomain.
Yes, we’ve been providing SEO services for over a decade and our SEO consultations are always free!
We love supporting nonprofits. We provide all non-profits ( with proper documentation) a 10% discount on all services we provide, not just the support packages.