WordPress Support Services


Complete Support Packages for Your Email, Hosting, and Website.
At Josiesque Designs, we’re more than just an Austin web design company.

With our dedicated support team, we provide website maintenance, optimization, and security services as well as website hosting, email, and much more!

Choose a support package that best fits your business needs.

Service
Hosting 
Email 
Core Files & Plugin Updates 
Backups 
Website Recovery 
Storage Space
Website Security 
Unlimited Hacks & Bug Fixes 
Malware Scan 
Premium Plugins 
Website Support Time 
Customer Portal Access 
Staging Site 
Faster Website Speed 
Performance Monitoring 
Google Analytics Integration
Monthly Website Performance Reports 
GeoIP Enabled 
E-Commerce Support 
Onsite Search Engine Optimization 
SEO Campaign 
Development Discount 
Multiple Website Discount 
 
Basic
$149 per month
Hosting 
Core Files & Plugin Updates 
Backups 
Website Recovery 
Storage Space
5GB
Website Security 
Unlimited Hacks & Bug Fixes 
Malware Scan 
Premium Plugins 
Website Support Time 
Pay As You Go 
Customer Portal Access 
Staging Site 
Faster Website Speed 
Performance Monitoring 
Google Analytics Integration
Monthly Website Performance Reports 
50% discount 
GeoIP Enabled 
E-Commerce Support 
Pay As You Go
Onsite Search Engine Optimization 
SEO Campaign 
5% discount
Development Discount 
Multiple Website Discount 
10%
Advanced
$249 per month
Hosting 
Core Files & Plugin Updates 
Backups 
Website Recovery 
Storage Space
25GB
Website Security 
Unlimited Hacks & Bug Fixes 
Malware Scan 
Premium Plugins 
Website Support Time 
12 Hours / Yr
Customer Portal Access 
Staging Site 
Faster Website Speed 
Performance Monitoring 
Google Analytics Integration
Monthly Website Performance Reports 
GeoIP Enabled 
E-Commerce Support 
3 Hours / Yr
Onsite Search Engine Optimization 
SEO Campaign 
15% discount
Development Discount 
Multiple Website Discount 
15%
Premium
$449 per month
Hosting 
Core Files & Plugin Updates 
Backups 
Website Recovery 
Storage Space
50GB
Website Security 
Unlimited Hacks & Bug Fixes 
Malware Scan 
Premium Plugins 
Website Support Time 
20 Hours / Yr
Customer Portal Access 
Staging Site 
Faster Website Speed 
Performance Monitoring 
Google Analytics Integration
Monthly Website Performance Reports 
GeoIP Enabled 
E-Commerce Support 
6 Hours / Yr
Onsite Search Engine Optimization 
SEO Campaign 
20% discount
Development Discount 
Multiple Website Discount 
15%
With our amazing support and dedicated customer care on your side, you'll have peace of mind.

All Support Packages Include

Dedicated Support Team

Our support team is only an email or phone call away to help you with your website or email.

Routine Website Backups

Revert your website to a previously saved version whenever needed.

Superior Website Hosting

Our clients are hosted on dedicated servers that are continuously monitored, updated, and maintained by our staff.

Discounts

Our packages include discounts for things like having multiple websites and for website services including web development and SEO.

Security Updates

WordPress and the plugins you use are constantly receiving updates to improve performance and fix security issues. Our team handles the updates keeping your website up to date and secure.

Package Customization

Don’t see the service that you need in our packages? Need more Support time? Not a problem. Our team will work with you to create a custom package that fits your company’s specific needs.

Yes, we offer a 10% & 15% discount for each additional site depending on the support plan you are on.
There are thousands of hosting companies out there, some better than others. We find it's extremely invaluable for your hosting company to be the same company that takes care of your website needs. This allows us to have immediate access to solving any issues and to provide optimal support for our clients.
No, we do not have contracts for support because we understand that businesses are constantly evolving. We want to support our clients on their path to success without locking them into a contract.
Absolutely, you can upgrade or downgrade your account at any time. If you want to make a change to your account please contact support and we will update your account accordingly.
We understand how important it is to have a well-functioning website for your business and that's why all support packages provide free malware cleanup as well as free website hack clean up.
Once you have an account with us we will create a login for you so that you can contact support directly through our Support Dashboard. You can also contact support via email at [email protected] or by phone at 512-295-6816. However, the most expedient way to contact support would be through your support dashboard.
Absolutely, we love to build new websites for clients. Read more about our website design services, and check out our most recent work.
Website support time includes technical support on:
  • guiding you on how to make changes to your website
  • adding/changing content
  • adding/changing out images
  • creating new pages/posts
  • CSS modifications
  • custom support videos
Website support time does not include custom development, (PHP, plugins, themes, etc), updating custom code, graphic design or building out a new website or subdomain.
Yes, we've been providing SEO services for over a decade and our SEO consultations are always free!
We love supporting nonprofits. We provide all non-profits ( with proper documentation) a 10% discount on all services we provide, not just the support packages.

Still Have Questions? Let Us Know!


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